Why do all the nut jobs call me? I think i'm going to require that potential clients fill out a questionaire to determine sanity before we go any further.
We are doing a project for one of the designers at a big-shot architecture firm in town. He sent us CAD drawings and we built exactly what he asked for to the tee. We took multiple trips to deliver the product and he personally accepted all of it. A week later his guys to go install the stuff, and it doesn't fit. His drawings were off by several inches! Of course it instantly becomes my fault. I tell him sorry buddy but if you want this stuff rebuilt you are gonna have to pay for it. This is where the crazy part comes into play...he obviously takes some kind of blunt object and chips up the concrete countertops that we made! Then send me pictures and says that our quality sucks!
I tell him that I took pictures before everything left our shop (which I did) and he writes the familiar threatening letter to me that he's calling the BBB, attorney general, gonna black ball me in the design community, blah, blah, blah.
Why are people so freaking crazy?
We are doing a project for one of the designers at a big-shot architecture firm in town. He sent us CAD drawings and we built exactly what he asked for to the tee. We took multiple trips to deliver the product and he personally accepted all of it. A week later his guys to go install the stuff, and it doesn't fit. His drawings were off by several inches! Of course it instantly becomes my fault. I tell him sorry buddy but if you want this stuff rebuilt you are gonna have to pay for it. This is where the crazy part comes into play...he obviously takes some kind of blunt object and chips up the concrete countertops that we made! Then send me pictures and says that our quality sucks!
I tell him that I took pictures before everything left our shop (which I did) and he writes the familiar threatening letter to me that he's calling the BBB, attorney general, gonna black ball me in the design community, blah, blah, blah.
Why are people so freaking crazy?
